If you use Joplin to manage your notes, tasks, and ideas, you probably rely on its sync feature to keep everything up to date across devices. But sometimes, syncing stops working. Suddenly, your phone, laptop, and desktop all have different notes.
You might see confusing errors, or worse, no errors at all—just missing or out-of-date content. When this happens, it can feel frustrating and even risky, especially if you depend on Joplin for work or study.
Why does Joplin not sync, and how can you fix it? This guide will help you understand the common causes and solutions for Joplin not syncing. You’ll learn how Joplin sync actually works, the most frequent problems, and what you can do—step by step—to get your notes synchronized again. Along the way, we’ll cover tips that even experienced users often miss, and show you how to avoid bigger problems in the future.
How Joplin Sync Works
Before you can solve syncing issues, it’s important to understand the basics of how Joplin keeps your notes in sync.
Joplin uses a synchronization target—a storage location that acts as the “middleman” between your devices. You can choose from several options:
- Joplin Cloud (official paid service)
- Dropbox
- OneDrive
- Nextcloud
- WebDAV
- File system (for local sync between folders)
When you edit a note on one device, Joplin uploads the change to the sync target. Other devices then download those changes. Each device runs its own sync process, which means problems can happen at many points: on your device, in the cloud, or with your internet connection.
Joplin keeps a history of changes and uses conflict notes if two devices edit the same note before syncing. This helps prevent data loss, but can also create confusion if not understood.
Common Reasons Why Joplin Is Not Syncing
There are many possible reasons for Joplin not syncing. Some are easy to fix, while others need more technical investigation. Here are the most frequent causes:
- Wrong sync target settings: A typo in the WebDAV URL, Dropbox link, or password will block sync.
- No internet connection: If your device isn’t online, sync can’t happen.
- Outdated Joplin version: Old versions may not work with newer sync target formats.
- Storage quota exceeded: If your Dropbox or OneDrive is full, Joplin can’t upload notes.
- File permission errors: Joplin needs permission to read and write to its sync folder.
- Conflicting changes: Editing the same note on two devices before syncing can cause conflicts or lost updates.
- Large attachments: Big file attachments may take a long time to upload or hit size limits.
- Third-party blockers: Firewalls, antivirus, or VPNs can sometimes block Joplin from accessing the sync service.
- Sync target issues: If Dropbox, OneDrive, or WebDAV is down or experiencing issues, syncing will fail.
- Encryption key problems: If you use end-to-end encryption and lose the key, devices can’t decrypt new notes.

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How To Diagnose Sync Problems
When Joplin isn’t syncing, don’t panic. Start by following these steps to diagnose the problem:
Check The Sync Status
Joplin shows sync status at the top (desktop) or in the sync menu (mobile). Look for:
- Last sync time: Is it recent?
- Error messages: Joplin often shows a red warning if something is wrong.
- Progress bar: Stuck progress can mean a large file or a network problem.
Review The Sync Log
Go to Help > Toggle development tools > Console (desktop) or Settings > Log (mobile). The log shows detailed sync errors, such as:
- Authentication errors (wrong password)
- Quota errors (storage full)
- Timeouts (slow network)
- Permission denied (file system issues)
Look for lines that mention “error” or “failed. ” This will tell you where to focus your troubleshooting.
Test Your Internet Connection
A slow or unreliable connection is a common cause of sync failures. Check by:
- Opening websites in your browser
- Running a speed test
- Trying a different Wi-Fi network or mobile data
Check Sync Target Health
Visit your sync service (Dropbox, OneDrive, etc.) directly. Make sure:
- You can log in
- There’s enough free space
- The service isn’t reporting outages
For WebDAV or Nextcloud, test access via their web interface.
Compare Sync Settings Across Devices
Make sure all your devices are using the exact same sync target and credentials. A small difference can stop sync.
Step-by-step Fixes For Joplin Not Syncing
Once you’ve identified the likely cause, try these practical fixes. Start with the simplest and work toward more advanced solutions.
1. Verify Sync Target Settings
Check under Tools > Options > Synchronization (desktop) or Settings > Synchronization (mobile):
- Confirm the correct service is selected.
- Double-check URLs, usernames, and passwords.
- For Dropbox/OneDrive, reauthorize the connection.
- For WebDAV, test the connection using the “Check synchronization configuration” button.
2. Update Joplin To The Latest Version
Older versions may not work with new sync targets. Download the latest app from the [Joplin official site](https://joplinapp.org/).
- On desktop: Use the built-in updater, or reinstall manually.
- On mobile: Update via the App Store or Google Play.
3. Free Up Storage Space
If your sync target is full, delete unused files or upgrade your plan. Dropbox, for example, offers only 2GB free. Large attachments can quickly use this up.
4. Check File And Folder Permissions
On desktop, Joplin needs permission to read and write to its profile and sync folders. Make sure:
- You are logged in as an administrator (Windows) or have appropriate permissions (Mac/Linux).
- The sync folder isn’t marked “read-only.”
- Antivirus or security software isn’t blocking Joplin’s access.
5. Resolve Note Conflicts
If you see a “Conflicts” notebook, open it. Joplin creates these notes when edits happen on two devices before syncing. Review both versions, merge changes if needed, and delete the old conflict note.
6. Handle Large Attachments
If sync stalls on big files:
- Check your upload speed
- Try removing or resizing large attachments
- Ensure the sync target allows large files (some services have upload limits)
7. Temporarily Disable Firewalls, Vpns, Or Antivirus
Some security tools block Joplin’s sync traffic. Try disabling them briefly (but safely!) To see if sync works. If it does, add an exception for Joplin.
8. Check For Service Outages
Sometimes the problem isn’t Joplin, but your sync provider. Visit their status page (e. g. , Dropbox Status) to check for outages.
9. Re-enter Or Reset Encryption Keys
If you use end-to-end encryption, all devices must have the same encryption key. If a device is missing the key, it can’t sync or decrypt new notes. Enter the key again if prompted.
10. Re-sync All Devices
If all else fails:
- Disable sync on all devices except one.
- Make sure the main device has all the latest notes.
- Clear the sync target (delete everything in the sync folder on Dropbox/OneDrive/WebDAV).
- Re-enable sync one device at a time.
- Let each device fully sync before connecting the next.
This is a “clean slate” approach and should fix even stubborn sync issues.
Advanced Troubleshooting And Non-obvious Fixes
Some Joplin sync problems are less obvious and often missed by beginners. Here are two deeper insights:
Local Time Differences
Joplin uses timestamps to decide which notes are new. If your device’s clock is wrong, it can cause sync errors or missing updates.
- Set your device to update time automatically.
- Check that all your devices are in the same time zone.
Sync Target File Corruption
Rarely, the sync folder can get corrupted—especially with manual file sync or unreliable storage. Signs include strange error messages or repeated sync failures.
To fix:
- Backup your notes first.
- Clear the sync folder as described above.
- Start a fresh sync.
It’s safer to use robust, cloud-based targets like Joplin Cloud, Dropbox, or OneDrive, which handle file integrity better.
Comparing Joplin Sync Targets
Choosing the right sync target can prevent many problems. Here’s a comparison of popular options:
| Sync Target | Free Storage | Ease of Setup | Best For | Common Issues |
|---|---|---|---|---|
| Joplin Cloud | None (Paid) | Very Easy | Most users | Rare outages |
| Dropbox | 2 GB | Easy | Personal use | Quota limits |
| OneDrive | 5 GB | Easy | Windows users | Sync delays |
| WebDAV | Varies | Medium | Tech-savvy users | Config errors |
| File System | Unlimited (Local) | Hard | Advanced/local only | Manual errors |

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Preventing Future Joplin Sync Problems
Once you fix your sync issues, you’ll want to avoid them in the future. Here’s how:
- Keep Joplin updated on all devices.
- Sync often—don’t let devices go out of sync for days or weeks.
- Use reliable sync targets like Joplin Cloud or Dropbox.
- Check your storage quota regularly.
- Backup your notes using Joplin’s export feature (.JEX or .RAW).
- Review sync logs occasionally for early warning signs.
Real-world Example: Troubleshooting Joplin Sync
Let’s say you use Joplin on your laptop and phone. You notice your latest note isn’t appearing on your phone. Here’s how you might solve it:
- Open Joplin on your laptop. Check the sync status—no errors, last sync just now.
- On your phone, open Joplin and start sync. You see an error: “Could not authenticate with WebDAV.”
- Double-check the WebDAV password. You recently changed it, but forgot to update it on your phone.
- Enter the new password in Joplin’s sync settings on your phone.
- Sync again—now it works, and the note appears.
This simple example highlights how a small setting, like a password change, can break sync. Always check for recent changes.
Joplin Sync Vs. Other Note Apps
How does Joplin’s sync compare to other popular note apps? Here’s a quick look:
| App | Sync Type | Offline Support | Encryption | Open Source |
|---|---|---|---|---|
| Joplin | Customizable (cloud, local) | Yes | End-to-end | Yes |
| Evernote | Evernote Cloud | Yes | No | No |
| Microsoft OneNote | OneDrive | Yes | No | No |
| Standard Notes | Standard Notes Cloud | Yes | End-to-end | Yes |
| Apple Notes | iCloud | Yes | Partial | No |
Joplin is unique for letting you choose your sync provider and for being fully open source. But this flexibility means more settings to manage, which can lead to sync problems if not set up correctly.
Backup Tips For Joplin Users
Sometimes, sync problems can cause data loss. Protect yourself by following these backup tips:
- Export your notes regularly. Use Joplin’s native formats (.JEX) for full backup.
- Automate backups if possible. Set a reminder to export notes once a week.
- Store backups in multiple places—cloud and local.
- Test your backup by restoring it on another device.
- Document your encryption key in a safe place if you use end-to-end encryption.

Credit: discourse.joplinapp.org
When To Ask For Help
If you’ve tried all the above and Joplin still won’t sync, it may be time to seek help:
- Visit the Joplin Forum for community support.
- Check the GitHub issues page for known bugs.
- Ask for help on Reddit or Stack Overflow, but share your sync log (remove personal info).
- If you use Joplin Cloud, contact official support for direct help.
A clear description of your problem, your device info, and your sync log will help others help you faster.
Frequently Asked Questions
Why Does Joplin Say “completed: 0 Errors,” But My Notes Don’t Appear On All Devices?
This usually means Joplin’s sync ran without visible errors, but one device isn’t uploading or downloading changes. Check that each device is using the same sync target and has a recent sync time. Also, review the detailed sync log for hidden errors.
How Can I Recover Notes Lost Due To Sync Problems?
If you lose notes during a sync, check the Conflicts notebook and sync log. You can also restore from a recent backup if you exported your notes. If you use Joplin Cloud, sometimes the official support can help recover missing notes.
Can I Use Multiple Sync Targets At Once In Joplin?
No, Joplin supports only one active sync target per profile. If you want to switch (for example, from Dropbox to Joplin Cloud), sync all devices, switch the target, and then sync again everywhere.
What Should I Do If My Encryption Key Is Lost?
Without your encryption key, you cannot decrypt your notes. Keep your key safe and backed up. If lost, you can only access notes on devices where the key is already saved. Joplin cannot recover the key for you.
Is Joplin Sync Secure?
Yes, especially if you enable end-to-end encryption. Your notes are encrypted before leaving your device. For more details, see the official documentation or Wikipedia on end-to-end encryption.
Joplin’s flexible sync can be powerful, but it requires a bit more attention to detail than some other note apps. By understanding how sync works, fixing common problems, and backing up your notes, you can keep your important information safe and up to date—no matter what device you use.